Last Updated: November 5, 2026
This policy covers FaceKit Pro subscriptions sold by Kramer Ventures GmbH.
Subscription payments are not refunded for partial or unused periods, except where the law requires it. If you were charged by mistake or something went wrong with your purchase, email contact@facekitapp.com from the address you paid with and we'll look into it.
Where checkout is provided by Paddle, Paddle.com is our reseller and the Merchant of Record for your order. Paddle handles billing, receipts and refunds under its buyer terms, and you can manage your subscription or contact Paddle at paddle.net. Your statutory rights as a consumer are not affected.
Subscriptions bought in the iPhone app are sold by Apple through your Apple ID. We can't refund App Store purchases; request a refund from Apple at reportaproblem.apple.com.
You can cancel at any time. Cancelling stops future renewals, and you keep FaceKit Pro until the end of the period you paid for. Cancel web subscriptions from the link in your receipt email, and App Store subscriptions in your iPhone's Settings under your Apple ID > Subscriptions.
Kramer Ventures GmbH
Hagenholzstrasse 81
8050 Zürich, Switzerland
Email: contact@facekitapp.com
